- General
1.1. We reserve the right to amend, vary or cancel these terms and conditions at any time.
1.2. By booking an appointment with us, you are subject to these terms and conditions.
1.3. No photographs or videos may be taken on the premises at any time without our written permission. We reserve the right to eject anyone we believe to be taking photos or videos on any device including mobile phones and this will invalidate any vouchers or deposits on their account.
1.4. CCTV cameras are in operation for the safety and security of our clients, staff and property.
- Bookings
2.1. All bookings are accepted at the discretion of our booking team.
2.2. We reserve the right to refuse a booking or cancel an appointment if a client’s behaviour, manner or hygiene is deemed inappropriate or offends the staff or other clients.
2.3. All photoshoots require a session fee or a booking deposit to be paid upon booking.
2.4. Failure to attend your appointment or arriving more than 10 minutes late forfeits your appointment and booking deposit or session fee.
- Vouchers
3.1. All vouchers and discounts are accepted at the discretion of our booking team.
3.2. We only accept one voucher or discount per family or household.
3.3. A refundable booking deposit is required when using a voucher.
3.4. If your voucher was purchased from or gifted by a third party, additional terms and conditions may apply.
- Under 21 years
4.1. We do not offer childcare facilities; therefore you are requested not to bring children who are not involved in your photoshoot or viewing.
4.2. All attendees under 21 years of age must be accompanied by their parent or legal guardian at all times.
4.3. Boudoir, lingerie and nude shoots are strictly for those over 21 years only.
4.4. Photo ID in the form of a driver’s licence or passport may be required as verification of age for those under 25 years.
- Viewings
5.1. Your viewing appointment is a fundamental element of your experience and therefore the same booking policy applies to viewing appointments as to photoshoots.
5.2. Depending on the shoot type and date, your viewing may be directly following your photoshoot or on a separate occasion. If you are unsure which applies to your shoot, please contact us.
5.3. We do not offer remote viewing or an online ordering service.
5.4. The client who booked the appointment and paid the booking deposit must be present at the viewing appointment as should all adult attendees and the parents of those under 21 years.
- Orders
6.1. All orders are final at the viewing; due to the nature of our products, we cannot offer refunds or exchanges.
6.2. All orders must be paid for in full at the viewing or by payment plan.
6.3. Payment plans are available for orders over £500, require a 25% deposit at your viewing session and are subject to additional terms and conditions.
6.4. All orders take approximately 6 weeks to complete and must be collected from the studio.
- Copyright and display
7.1. Copyright for all images remains with Photo Nottingham Ltd and images must not be reproduced in any form without our written consent.
7.2. If you purchase digital downloads, a print release will be included which grants you permission to reproduce images for any personal use.
7.3. We reserve the right to use photographs taken by our photographers for display, website, literature, promotions and advertisements. However, you may request that your photographs not be used for display by emailing info@old.photonottingham.co.uk.
Terms and conditions were last updated on 9th August 2018. For clarification, please call the studio on 01159243995.